eMaint News

SkyBeam gets connected again with eMaint for a CMMS partnership

Skybeam, a supplier of high-speed internet access across the midwestern United States, has selected eMaint’s X3 CMMS solution to assist in managing the maintenance activities on their fleet of 55 trucks.  Skybeam’s account has been configured for fleet usage including integrated odometer readings to generate preventive maintenance work orders.  Only a couple months after their initial implementation of the eMaint X3 software and seeing the results and power the X3 system can offer, they have decided to expand their usage to a brand new location.  The members at SkyBeam really have taken advantage of the flexibility of the X3 CMMS system by integrating their fuel and odometer readings into the system to trigger usage-based preventive maintenance activities.   Please join us in welcoming a new SkyBeam account to the eMaint community.

Resort Quest expands its CMMS usage to yet another location - Nevarre Beach

Resort Quest, a vacation rental and real estate company with over 100 locations in the United States, Mexico, the Caribbean, and Europe, has elected to add the eMaint X3 CMMS system to manage the maintenance activities at their facility in Nevarre Beach in Northwest Florida.  This is the sixth Resort Quest location to become users of eMaint X3.  The Resort Quest location in Nevarre Beach offers rental townhouses and condominiums in this small beach town and the maintenance team at this particular location are excited at the prospect of being able to use a CMMS system that will take their maintenance efforts to the next level.  The maintenance professionals who continue to recommend the eMaint system to their partner locations do so because of the ease-of-use and the range of functions that the X3 CMMS system offers.  The entire eMaint team looks forward to working with the members of the Resort Quest company at Nevarre Beach and continuing to support new locations around the world.

Farmchem Corporation chooses eMaint’s X3 CMMS solution

The Farmchem Corporation, an Iowa-based  manufacturer and distributor of industrial farm equipment since 1974 with distribution centers located centrally in the Midwest, has chosen eMaint Enterprises’ X3 CMMS software to assist in their maintenance efforts.  Farmchem takes pride in both their distribution services (stocking over 15,000 items) and in the design and manufacturing process of their innovative products including fertilizer blenders and tank monitors.  In order to continue to perform at optimal levels in both distribution and manufacturing, they opted to become users of the eMaint eMaint X3 CMMS System.

The Farmchem Corporation is taking advantage of our mobile software option and will have maintenance professionals viewing and closing out work orders on their mobile devices.  Farmchem started by attending an online product demonstration and graduated to a 30 day free trial to exercise the software before making a purchase.  The eMaint team looks forward to working with the Farmchem Corporation in fulfilling all of their CMMS needs. 

Paul B Zimmerman Inc. Continues its Streak of Excellence - Selects eMaint’s CMMS Software

Paul B Zimmerman Inc. began over 60 years ago in a small 40x60 space in Lancaster County, Pennsylvania and has expanded to include numerous manufacturing and retail operations that serve industrial, commercial, agricultural and homeowner clients throughout the East coast.  Continuing the trend of expanding and making their business more competitive, Paul B Zimmerman Inc. has selected eMaint X3 CMMS Software to help manage their maintenance program.  They intend to utilize the system for corrective and preventive maintenance activities.  Paul B Zimmerman Inc. has also opted into our “Rapid Start” subscription which includes full membership into the eMaint University on-demand learning portal and system configuration  support from our Professional Services team.  The eMaint team looks forward to continuing to provide superior service to Paul B Zimmerman Inc.

Harford County Parks and Recreation upgrades eMaint X3 CMMS system

Harford County Parks and Recreation, a division of the Harford County Government in northern Maryland, has upgraded their eMaint from the Lan system to X3 Online CMMS.  The Harford County maintenance team is responsible for maintaining over 100 different parks with strict adherence to environmental standards. They have been using the eMaint system to support their efforts for the past 5 years.

They will be utilizing our eMaint’s Professional Services team to assist in the transition. They are also taking advantage of the emaint University on-demand learning portal for ongoing training.  We look forward to a continued partnership with Harford County Parks and Recreation for many more years to come.

CMMS Provider eMaint Enterprises Continues Commitment to CMMS Education and Successful CMMS Implementations with Monthly Series of Complimentary Best Practices Webinars

eMaint Enterprises provides value-added maintenance management software solutions because eMaint has just one goal: successful CMMS implementation for all its customers.  A critical eMaint differentiator is their commitment to education: eMaint offers free web-based product training workshops which help customers achieve success and helps contribute to a notable 96% customer retention rate. “Technology companies have to be in the training business,” notes maintenance industry expert and author Joel D. Levitt.  eMaint shares this perspective and supports the industry as a whole with monthly complimentary webinars designed to educate maintenance professionals on industry best-practices as well as the benefits of CMMS.

The free web-based Best Practices webinars feature key thought leaders in Maintenance and Reliability presenting valuable information in a format which allows screen sharing and lets participants ask questions of the presenters. The one-hour sessions cover a range of topics from Inventory Management, Reducing Inventory Costs, Asset Data Integrity, and Improving Overall Craft effectiveness to the Key Performance Indicators that are important to measure.

Speakers for the Best Practices sessions include representatives from the Maintenance Resources Group, Maintenance Excellence Institute, Lifecycle Engineering, Springfield Resources, ITT, People and Processes, Solved Inc., PM2 and POLARIS Laboratories. Each session is recorded and some of the most popular webinars are available on demand on the CMMS Best Practices page of the eMaint website with all sessions posted on both eMaint University and on the eMaint YouTube channel. The sessions offer strategies, guidelines and tactical, practical tips that can be readily implemented in a variety of environments.

Rona Palmer, eMaint Marketing Director, says, “Our customers report that they find the sessions to be very valuable. They tell us the problems they face and we in turn search for industry partners who are willing to share their expertise to help solve these problems.” eMaint coordinates the Best Practices webinars with product workshops so people can learn how to put into practice what they've learned using the eMaint X3 CMMS system. Palmer notes, “We've recognized that in order to help ensure customer success, we need to provide tools that go beyond just how to use our software. All sessions are free and offered as a value-added service to customers and industry contacts. With attendance up 140% over last year, we know we are making a significant contribution to CMMS acceptance and implementation.”

About eMaint Enterprises, LLC
eMaint, the leader in on-demand CMMS solutions, has been providing maintenance management software solutions since 1986 and was one of the first CMMS providers to develop a completely web-based “Software as a Service” (SaaS) model for more rapid implementation at a lower total cost of ownership. eMaint’s client-base consists of over 4900 users worldwide across 750 sites ranging from small & medium sized organizations to Fortune 500 corporations including manufacturers, service providers, fleet operators, energy and utility companies, health care facilities, universities, municipalities, and facility and property managers. For more information on eMaint products and services, please visit the eMaint website at www.emaint.com

Agrana Chooses the “sweet” option: Selects eMaint Enterprises CMMS solution

Agrana, a global leader in the custom development of stabilized fruit preparations for the dairy industry, has selected the eMaint X3 software to assist in their CMMS activities.  Agrana will be implementing the X3 software at their Brecksville, Ohio food processing plant in order to track the maintenance activities on all of their assets.

Hido Malic, the Service Manager at Agrana, wanted to ensure that the CMMS software that he purchased for his company was one that could fulfill all of their requirements.  To do so, Hido not only attended one of our weekly product demonstrations but after liking what he saw, decided to “test drive” the software with our fully functional free trial account.  After experiencing the software first hand and the level of support that came with it, he decided to move forward and become part of eMaint’s growing CMMS community. We welcome Agrana to the eMaint’s  family of food processors and look forward to meeting their CMMS needs.

Connecticut Department of Developmental Services chooses eMaint X3 CMMS – achieves improved service levels with reduced maintenance staff

Background

Employed by the Connecticut Department of Developmental Services (DDS), John Massicotte, Plant Facilities Engineer – North Region is responsible for over 55 residences and two large institutional facilities. With over 30 years in maintenance, Massicotte is an eMaint veteran, using it for over 7 years in a commercial class A facility (The Hartford) and then using eMaint X3 CMMS for over 3 years in the Capewell Components Co. manufacturing facility. He joined Connecticut DDS in 2008.

Challenge

Connecticut DDS had no systems in place – problems and maintenance requests were manually entered into log books with no tracking methodology, no accountability, no history and no visibility as to time to complete. Massicotte evaluated 5 different CMMS solutions to select one which would meet the many requirements of the state’s DDS facilities. He chose eMaint X3 CMMS for its breadth of features, adaptability and the phenomenal customer support he had experienced over the prior ten years.

Implementation

Massicotte began by having his maintenance supervisors record all contacts and equipment they wished to track at each facility on spreadsheets which were then imported into eMaint. They began tracking work requests and scheduling preventive maintenance activities. Workflows were established so incoming work requests are automatically routed to the correct maintenance supervisor who then reviews and assigns the request. Every work order now contains an expected completion date (shared with techs and facilities managers) for accountability and communication regarding workflow and backlog. A report is automatically generated every 2 weeks showing all work orders that are 30+ days past due. The deputy commissioner of the agency (state level) was so impressed with eMaint’s accountability and tracking features coupled with the resulting improvements in quality of care of residents she mandated that it be rolled out statewide. Connecticut DDS uses eMaint to track all Social Security Administration required inspections at their Intermediate Care Facilities as well as generating necessary licensing documentation. Over 10,000 work orders including inspections, PMs and work requests have been completed during the past 2 years. While fiscal constraints reduced the maintenance staff by 33%, with the more efficient planning, scheduling and tracking of maintenance activities, productivity and compliance has increased (over 50% planned vs. reactive).

Results

• Track over 55 residences and several large institutional facilities (over 100 residents).
• Reduced maintenance staff by 33% (cutbacks) while improving service levels.
• Scheduled maintenance increased from 0% to over 50% (an impressive achievement for astate agency).
• Supports compliance with all Department of Health inspections
• Automated reports keep all stakeholders at all levels informed of maintenance backlog