eMaint News

New Customers Choose eMaint CMMS in the New Year

eMaint's CMMS user base has grown consistently throughout it's 25 years in business. eMaint is pleased to have surpassed 5000 users in 2011 and welcomes several more this New Year. 

Magna- AIM Systems: Magna Systems International Inc (MAGNA) is a decade experienced end-to-end IT solutions provider based in Michigan and offering Enterprise IT Applications development (Onsite and offsite) and IT Consulting services to Fortune 1000 Clients and Integrators nationwide.

B&W Quality Growers: B&W Quality Growers is the world's largest grower of watercress and one of America's oldest family farmers. Started in 1870, B&W attributes its success to a single premise of quality.

US Pack Group: Design, distribute, and manufacture packaging for personal care, food and beverage, automotive, cleaning products, and other specialized markets.

Closure Systems International: CSI is the leading supplier of closure and capping systems to the global beverage and food industries. 

City of Minneapolis (Traffic and Parking):The Minneapolis Municipal Parking System is comprised of 17 parking ramps and 8 surface lots. These Ramps and Lots encompass over 20,000 parking spaces. Conveniently located in the warehouse, entertainment, and business districts, these facilities are under the direction of the City of Minneapolis Public Works Department, Traffic and Parking Services Division.

Northstar Agri Industries: A fully integrated canola processing and refining facility.

Faith Management: Added an additional location to the eMaint team.  

All Maintenance: A new contract maintenance facility. 

eMaint has enjoyed working with all of their CMMS customers throughout the years and looks forward to a long lasting partnership with those that join this year. 

 

Plant Services Featured Article: "Behind the Glass"

eMaint is proud to share that Boyd Helm, Maintenance Manager at Cardinal Glass and eMaint X3 CMMS user, has been featured in the December issue of Plant Services for his success with eMaint's CMMS system.

Boyd recently hosted eMaint's User Group Summit in Buford, Georgia and shared his story with other X3 users while providing a tour of Cardinal's world-class manufacturing facility. 

eMaint and Boyd have developed a strong partnership that has helped others using a CMMS understand the true benefits and possibilities of a maintenance management system.

The article "Behind The Glass" discusses how with the help of a CMMS and stronger team communication, Boyd was able to shrink downtime to less than 1%, reduce labor hours by 43%, decrease overtime by 60%, and increase daily production by 40%. This resulted in a strong operating profit of 45%, after several unprofitable years. 

To read the whole story click here. 

eMaint enjoys sharing the success of their customers and often highlights how their customers utilize X3 to make a difference at their organization. To read additional customer success stories visit eMaint's case study page. 

    

Aroplax Reduces Downtime On Critical Production Equipment

Aroplax Corporation specializes in precision mold design/building and quality injection molding production. Based in Monticello, Minnesota, they service the automotive, medical, industrial, agricultural, and consumer products industries. Aroplax chose eMaint X3 CMMS to schedule their Preventive Maintenance tasks and continues to share success.

 

Challenge

The maintenance department at Aroplax was faced with the difficult, if not impossible task of handling its maintenance functions and responsibilities with no computerized or automated system in place. The inability to properly schedule and track preventive maintenance on their critical assets was creating serious issues with downtime, subsequently causing problems in production and having a significant financial impact on the company.

Implementation

Even before being selected as the vendor of choice, eMaint proved its ability to provide Aroplax with the solution it was seeking. Working in partnership with Aroplax maintenance manager, Ed Radeke, eMaint specialists configured Aroplax’s X3 account – including screen layouts, field lookups and system options – to meet his objectives. In addition, eMaint team members provided a series of targeted, hands-on learning sessions, known as the eMaint “Road To Success”, to ensure that Aroplax personnel could easily begin using their new CMMS solution.Within 3 weeks of being introduced to eMaint for the first time, Aroplax is now up and running with the maintenance management tool they needed. With eMaint X3 in place, they could now properly schedule and track their critical maintenance tasks and get accurate reports on their assets and workflow.

Benefits

• Web hosted solution, easy to get started, no IT requirements.
• Down time of critical production equipment improved dramatically.
• Increased the on time completion rate for scheduled work orders.
• Quickly achieved a substantial ROI by implementing X3 Online.

                                                     

Micro-Coax, LLC Uses eMaint X3 to Improve Work Order and PM Management

For more than three decades, Micro-Coax has been serving the defense, telecommunications, and test/measurement marketplace with their high-performance, cost-effective solutions to the most challenging microwave cable configuration problems. Facilities Manager, Brian O'Connell, discusses below the challenges, implementation, and benefits of using a CMMS in the Micro-Coax Maintenance Department.

Challenges

Micro-Coax began searching for a CMMS about 2 years ago. We explored our present CMMS system supplier, trying to get it to communicate with our ERP system, but were dissatisfied with the results. I once found myself in a hour-long conference call with our I.T. director, our ERP in-house person, myself, and our Maintenance Supervisor, speaking to our ERP Consultant, to go over the email I sent previously with a detailed list of questions. At the end of the meeting, it dawned upon me we had spent $250.00 in direct costs to our ERP consultant and wasted several hours of time for each of the individuals listed above in order to get some questions defined that I had already submitted. This was looking like a long and painful road.

Implementation

I began looking around at other systems from other companies, with the idea of using Excel to import into our ERP. The entire concept of SaaS was new to me, and instantly I saw the benefits as if it were made just for us: low initial cost, no server space to hold the program, ease of use on-site and off and limited involvement by our overstressed I.T. department. We won management approval, and eMaint X3 was turned on in August 2010.

Our past system was a home-grown version of Excel, and while it was a first step, its difficulty made it a roadblock to quantify each and every job performed. The implementation of eMaint was easy. It involved getting the assets entered correctly as documentation revolves around the asset numbers. Once we knew what we wanted to see, we customized the reports desired from the list of available reports and we were on our way. Daily reports of previous day's activity enables us to see what my direct employees and contractors accomplished.

Benefits

In the year since, we have completed and documented a staggering number of jobs. Our craftsman and contractors use the system basically to justify the hours they have on their timecards or invoices. When a request is submitted, and approved, it is assigned and from there our craftsman self manage their work.

Once we got over the hump regarding the task of documenting each job, the craftsman were on board. Then when we showed them the job count, and how many jobs each one was doing each month, the increase in self pride was obvious. Now the craftsman ask for work orders for each job they run across, and instead of viewing it as an roadblock, they understand this is a visible validation of their hard work. In addition, having a system as easy to use, and easy to view past history as eMaint is, allows us to look for past clues on how a problem was solved. Additionally, we have a much better PM management system in place, allowing us to do things the same way each time we perform a PM evolution.

If I ran into program problems with eMaint, I kept a logbook with issues to discuss with eMaint and we emailed, or called, to resolve. Response has been good, and most of our issues are resolved quickly, and if not we keep discussing until we come to a resolution. We have not needed enough support to generate an invoice as of yet. My maintenance team is computer savvy, but we still needed to go over some items from time to time.

Results

The past year was exciting, interesting, and revealed a lot about this company's maintenance department. We always thought we did a good job, but there is a big difference in our upper management's eyes when we now tell them 'Let me show you' instead of 'I feel'. Now we have documentation showing our strengths and our weaknesses. Using eMaint has brought pride to the department, allowed continuity in job plans and PM performance, and allowed us to work on our areas of concern. These were not goals when I began the search for a CMMS system, but since have eclipsed the system itself and really have made us a more efficient department. We are now exploring how to use eMaint in our engineering department and our tool and die department.

Brian O’Connell

Facilities Manager

Micro-Coax, LLC

Welcome to the eMaint Community!

eMaint Enterprises is pleased that the following companies have chosen eMaint X3 for their CMMS needs. 

 

Clement Pappas- Clement Pappas leads the industry in producing the finest fruit jucies, fruit drinks and cranberry sauces, while providing the best solutions for our customers’ businesses. Our leadership is the result of our steadfast commitment to our core principles of quality, integrity, accomplishment and innovation. Roser Technologies, Inc.- Founded by Daniel J. Roser and Jack A. Roser, Roser Technologies Inc. offers COMPLETE continuous caster service. Molds, Segments, Machining, and Plating capabilities are all located under one roof in Titusville, Pennsylvania. RTI possesses the necessary equipment, capacity, and personnel to handle a wide variety of general machining or welding applications.

SAUR-ICC (National Water Company)- According to the SAUR website, the company provides water to almost 31 million people throughout the world – 6 million consumers are served in SAUR’s homeland: France.

American Turned Products- American Turned Products' 48,000 square-foot Fairview plant was established in 1998 and now specializes in chucking and bar work. Primary machining methods include: CNC milling & turning, CNC Swiss, and Hydromat (10, 12, & 16 stations).  This plant also performs ATP's thermal deburring and shot blast operation. Magna Electronics-Magna Electronics, a wholly-owned operating unit of Magna International, provides innovative electronic systems through manufacturing facilities and engineering divisions located all over the world.

Innovative Office Products-Innovative Office Products is the leading manufacturer of ergonomic, space-saving arms and mounts for flat panel monitors, notebooks and tablet PCs. Innovative products have received design awards from such prominent sources as red dot,Industrie Forum Hannover (iF) and Business Week magazine.

We look forward to helping you achieve continued success! 

Read customer success stories here.

Rapid City Regional Airport Uses eMaint X3 To Consistently Meet FAA Audits

Background

Rapid City Regional Airport located in Rapid City, South Dakota provides hundreds of commercial flights to seven major U.S. destinations through four major airlines. The 15-person maintenance department is responsible for maintaining the runways and five facilities spanning over 2,000 acres of land, including removal of over 3 feet of annual snowfall. Doug Curry, Deputy Airport Director for Facilities and Maintenance, joined the Rapid City team in November 2009 after going on terminal leave from the Air Force.

Challenge

Doug Curry instantly realized the need for a formal CMMS system, as the airport currently was relying on memory and hand-written binders to handle all maintenance activities. Having utilized a CMMS in the Air Force, he knew he needed a system that was fully-featured yet easy to use to ensure adoption by his staff, none of whom had used a system previously. Faced with an annual FAA inspection, Doug needed a simpler and more reliable way to track historical data on compliance with FAA regulations in order to retain status as a commercial airport. The maintenance department also needed a system that could manage work requests from airport tenants including rental car agencies, gift shops, restaurants and the four airlines.

Implementation

eMaint X3 Online was chosen by Doug in May, 2009 based on its flexibility, customizable fields, and ease of use. The system also allowed Doug to introduce new features gradually so that training could be done at a manageable pace. Currently, the eMaint system helps generate, assign and close out scheduled and corrective work as well as managing work requests. Rapid City implemented the work request “weblink” which allows tenants and employees to submit a request by clicking a link on their website. Curry was able to readily enter PM procedures into the system by copying and pasting from the FAA website. PMs are now generated automatically and Shift Chiefs can effortlessly assign open work orders at the start of their shift. Work orders are prioritized by type, allowing safety issues to be addressed first.

Benefits

● With historical data on PMs, work orders, and work requests, Rapid City has the ability to readily provide FAA regulators with documented proof of compliance with PAR 139 standards.

● Maintenance department has ability to more readily capture and troubleshoot corrective maintenance and ability to auto-generate PMs.

● Stored procedures for recurring activities ensure work is performed consistently and shortens the learning curve for new technicians.

● eMaint X3 reduced time wasted on redundant activities by providing information indicating which jobs were already completed.

● In the next phase of his X3 implementation, Doug plans to track labor hours, parts and associated costs for better tracking of maintenance spend.

Norgren, Inc. Decides on eMaint X3 To Meet Its Maintenance Management Needs

Norgren, Inc. is dedicated to creating competitive advantage for its customers by exploiting the potential of motion and fluid control technologies. With a global presence in multiple industries ranging from packaging, rail transportation, and automotive manufacturing to medical care and on-board commercial vehicles, Norgren is able to provide reliable support in 75 countries. After completing a 30 day free trial of eMaint X3, Norgren decided to implement the system.  

 

Due to a recent remodel Rick Sewczak, Facilities Manager, was searching for a good CMMS system that was easy to use. Sewczak chose eMaint X3 online based on its ability to handle PMs for four users as well as ten requestors. Also selected was the eMaint University with Rapid Start Subscription.  eMaint welcomes the Norgren, Inc. team and looks forward to a long-lasting partnership.

 

Bucyrus International Expands eMaint X3 CMMS to its Hillsville, VA Location

Bucyrus International, Inc., headquartered in Milwaukee, Wisconsin, is a world leader in the design and manufacturing of high productivity mining equipment that is used for mining coal, copper, iron ore, oil sands and other minerals. In addition to machine manufacturing, Bucyrus produces high-quality Original Equipment Manufacturer parts and prides itself in having world-class support services. After implementing eMaint X3 in their Houston, PA and Pulaski, VA locations, Bucyrus has decisded to expand further. 

Recognizing the success of eMaint X3 in the original locations, Chris Loveland of Houston, PA decided to implement eMaint’s CMMS system in their Hillsville, VA plant. Roger Sizemore handled the implementation of eMaint X3 online, which included two standard users. Bucyrus continues to choose eMaint based on its interest in PMs, work orders, inventory management and reporting. Please join us in welcoming the new Bucyrus International, Inc. location to the eMaint family.

The City of Long Beach in New York Selects eMaint X3 Online

 

The City of Long Beach, which is located 45 minutes from New York City and has a population of 35,000 people, has selected  eMaint X3 CMMS to help manage maintenance activities throughout the multiple city departments. The city serves its community through 31 departments that oversee daily operations and activities. Within the city there is a tennis center, Skate Park, ice arena, boardwalk, recreation center, and three parks.

 After conducting an evaluation and attending an online product demonstration, Paul Hudson, Superintendent of Buildings, chose eMaint X3 based on the ease of creating PMs, Work Orders, controlling inventory and tracking equipment for town departments including sanitation, recreation, roads and water/sewage. The City of Long Beach selected eMaint University’s Rapid Start Professional Services package as well as an unlimited requestors package that will allow 600 City workers to submit work requests to the maintenance team. We welcome The City of Long Beach to the eMaint community and look forward to meeting their CMMS needs.

 

Robert Wood Johnson University Hospital Emergency Management Department Chooses eMaint X3 Enterprise Edition

 Robert Wood Johnson University Hospital (RWJ) located in Hamilton Township, NJ provides a range of comprehensive health-care services that include hospital care, prevention and wellness, primary and specialty medical services, and diagnostic and treatment services. They serve a six county area and treat over 200,000 patients annually. RWJ also received the Malcolm Baldridge Nat
ional Quality Award for quality and performance excellence. eMaint X3 CMMS was selected to aid 20 users within the Emergency Management department.

Mark Lambdin, Director of Emergency Management, chose the eMaint X3 Enterprise edition as well as an eMaint University Rapid Start subscription which includes ten hours of configuration support as well as access to all of the recorded and live, instructor-led trainings available on eMaint University. They will also take advantage of data conversion and importing of assets. The eMaint team looks forward to working with the Robert Wood Johnson University Hospital as their partner in achieving CMMS success.