eMaint News

Robert Wood Johnson University Hospital Emergency Management Department Chooses eMaint X3 Enterprise Edition

 Robert Wood Johnson University Hospital (RWJ) located in Hamilton Township, NJ provides a range of comprehensive health-care services that include hospital care, prevention and wellness, primary and specialty medical services, and diagnostic and treatment services. They serve a six county area and treat over 200,000 patients annually. RWJ also received the Malcolm Baldridge Nat
ional Quality Award for quality and performance excellence. eMaint X3 CMMS was selected to aid 20 users within the Emergency Management department.

Mark Lambdin, Director of Emergency Management, chose the eMaint X3 Enterprise edition as well as an eMaint University Rapid Start subscription which includes ten hours of configuration support as well as access to all of the recorded and live, instructor-led trainings available on eMaint University. They will also take advantage of data conversion and importing of assets. The eMaint team looks forward to working with the Robert Wood Johnson University Hospital as their partner in achieving CMMS success.

Hiawatha Community Hospital knows the value of excellent “customer” service: Selects eMaint for CMMS Needs

The Hiawatha Community Hospital is a community owned hospital built over 50 years ago completely by citizen donations.  The hospital, located in Hiawatha, Kansas,  has selected eMaint’s X3 CMMS software solution to help manage the maintenance activities for their facility.  The hospital already had a system in place but it was not meeting the hospital’s standards so a change was needed.

The Facilities Director, Mike Monhollon, realized after two months of being in the position that the system in place was not making the grade.  He was looking for a cost-effective solution that was easy to use.  Mike and his team intend to use the CMMS system mainly for corrective and preventive maintenance activities,  issuing and tracking work requests and work orders.  

Mike understands the need for good preparation and training when it comes to getting the most out of a new system.  Hiawatha Hospital has opted for an eMaint University Rapid Start subscription for training, importing data and ensuring that the system is tailored to meet their exact specifications.  eMaint welcomes Hiawatha Community Hospital to the the CMMS community.

 

Free Webinar on Inventory Profitability Improvements from eMaint CMMS

In today's economic environment, the pressure has never been greater to reduce operating cost, improve efficiencies and increase dollars going to the bottom  line. Many cost-savings opportunities can be found within your existing inventory (particularly your spare parts inventory), that are often ignored until something fails.  Please join CMMS software provider eMaint  and partner Professional Materials Management as we explore the following; Learn how to quantify the opportunity for your business so you can determine if the effort and cost is justified. Learn where to start and how to develop a roadmap to achieve your inventory management goals. Learn to measure and manage the inventory indicators so you can stay on the path and know when you have achieved your goals.      Register Now for this valuable session on April 29th at 1PM eastern. Several real-world examples will be shared on the 3 steps toward improved MRO profitability: Quantifying your true MRO costs Implementing changes that have high impact Measuring and Monitoring key indicators to ensure success For more information, please call us at 856-810-2700.

CMMS Video from eMaint Enterpises - Getting Started in 5 Simple Steps

Although CMMS software implementations can vary in scope and complexity, there are 5 basic steps that are common to virtually all CMMS implementations.

Mike Barok, Certified Maintenance Reliability Professsional (CMRP) and eMaint Implementation Specialist has put together a 5 minute CMMS Software video that outlines these 5 steps.

By following this simple outline, you'll ensure you have a good foundation for proper work order preventive maintenance, asset management and inventory control.

We invite you to watch this 5 minute CMMS video to learn more and share it with others who are planning a CMMS Implementation.

While up to 80% of CMMS Implementations fail, eMaint Enterprises experiences a 96% customer retention rate.

Helping you be successful is our mission.

eMaint Enterprises Adds New Scheduling Tool to its CMMS Software Package

eMaint Enterprises announced today that an enhanced Scheduling Feature has been added to its premier product, X3 CMMS.

The new Scheduling tool allows for easily viewing and assigning labor resources to the backlog of open work orders on a calendar display that offers fully customizable views. System users can view assigned and unassigned work on the calendar, assign resources to the work orders, make schedule adjustments, and color-code the calendar display for easy visualization of the workload.

The idea for the enhancement originated on eMaint’s “Idea Port”, a popular feature on the eMaint web site where customers can both suggest new features and vote on submitted ideas they’d like to see incorporated into the Maintenance Management Software.

“There are many CMMS software solutions on the market and a high rate of implementation failure,” said Brian Samelson, CEO and founder of eMaint. In spite of that statistic, eMaint enjoys a 96% customer retention rate.

“We believe the IdeaPort, and our ability to respond to customer requests for new product enhancements, is one of the contributing factors to our high rate of retention,” commented Hannelore Fineman, executive vice president.

“The cutbacks many of our customers have faced in this economic climate has them looking for additional ways to save time and money,” according to Gene Pargas, vice president of business development, adding “We believe the enhanced Scheduling tool helps meet that need.”

eMaint utilizes a Web-Based Software deployment model known as Software-as-a-Service, or SaaS, to deliver its on-demand computerized maintenance management system, eMaint X3. The SaaS model enables eMaint to seamlessly deploy system upgrades like the Scheduler tool to all of its online customers at no added cost. “This is one of the advantages of the SaaS model that lowers the total cost of ownership for our customer,” added Fineman.

About eMaint Enterprises, LLC
Established in 1986, eMaint is a recognized market leader in enterprise asset management (EAM) and computerized maintenance management systems (CMMS). eMaint delivers on-demand CMMS solutions that enable organizations worldwide to manage and control maintenance and repair operations. For more information on eMaint CMMS product and services, please visit the eMaint web site.

Case Study: Marshall County Hospital

Background

Marshall County Hospital is an accredited full-service facility in Benton, Kentucky that has been providing acute care, ambulance, cardiopulmonary, emergency, home health, laboratory, rehabilitation and surgical services since 1964.

Challenge

Prior to implementing eMaint X3 CMMS in May of 2009, work requests were submitted manually by 250 employees in 4 buildings to their 5 person maintenance team. Required PM activities were being handled through an outdated, single-user system. They evaluated several systems before selecting eMaint. Ease of use and flexibility in configuration were key deciding factors as the computer skills of their users (including the CEO, medical and administrative staff) varies considerably.

Implementation

In the 6 months since implementing the X3 Maintenance Software, all work requests from any of the 75 supported users have been automated. They are immediately sent to the maintenance supervisor who can easily convert, assign and track them. Screens have been customized for the various user groups to only provide the information they need to see. Patrick Waters, the IT Director, was thrilled with the ease of use and ability to customize each screen. A 2 hour call with support was all that was needed to get them started on the road to success. eMaintuniversity is being utilized to provide training to new users as needed.

Results

The automation of work requests has led to a 100% work order completion rate (not a single request has been lost) and a 25% reduction in turnaround time. The ease of implementation has enabled them to replace their outdated PM system more quickly than originally planned. All critical assets (including biomedical equipment) have been entered in X3. The system is managing all of their Preventive Maintenance activities for critical equipment that requires monthly maintenance. The fact that the system is accessible to all maintenance staff (rather than being stored on one computer) has helped streamline their PM process.

Benefits

• 100% Work Request Completion rate
• 25% reduction in turnaround time on work requests
• Required PM integrated with work requests
• 100% user adoption across all levels of organization
• Screens customized to individual user groups