eMaint News

For Apartment Manager, X3 Keeps Management Company and Tenants, 'Satisfied Customers'

Background

The family-owned, 65-unit Hyattsville House Apartments in Maryland has catered to the community since 1962. In addition to the lobby and other common areas, ongoing maintenance is required for each of the apartments, which are equipped with a variety of equipment that must be kept in efficient, working order: central air conditioning and heating, garbage disposal, refrigerator, range or wall oven and cooktop, etc. A very lean team - a building manager, office manager and part-time mechanic -- runs the entire operation.

 

Challenge

With the economy still struggling, the mandate from the property managers to the on-site team is simple: Attract new residents, keep existing tenants happy, and put a lid on costs. Minimizing equipment down time while saving money, however, required a tracking system more sophisticated than paper files. Office Manager Leah Wolf set out to find a CMMS that could log and track maintenance work orders, track turnover work and costs, and monitor asset and maintenance costs over time.

eMaint Helps Regional Family Run Farm Compete in Consolidating Market

Background:

Johnson Brothers is a family-owned corn and soybean farm in central Iowa. In operation since 1942, it embodies the essence of the traditional image of the “American Heartland”: hard-working, salt-of-the-earth farmers working land passed down through the family. The farm produces and sells 187,000 bushels of corn and 55,000 bushels of soybeans on 2,000 acres. Johnson Brothers contracts with Monsanto to grow seed corn on another 2,400 acres – a “custom” service in which performance is measured in quality rather than quantity.

 

Challenge:

To remain competitive in an increasingly consolidating marketplace in which fewer and larger production farms dominate, Johnson Brothers needed a system that would not only track work orders, trigger preventive maintenance checks and monitor parts inventory, but also allow the business to calculate exactly what its equipment was costing per bushel per acre. Without this ‘paradigm shift’ from qualitative judgments to data-driven decisions, Johnson Brothers would have difficulty remaining competitive without seriously compromising their profitability.

 

Chicago-Based Trucking Company Prepares for 2013 with a CMMS

Company Background:
A Chicago area inter modal container trucking company and trans-loading facility, which specializes in reefers and frozen products. Offering a wide range of services for over 20 years, the company's main focus is on import-export traffic coming to Chicago through the railroad system. They work closely with the CSX, Norfolk Southern, BNSF, Union Pacific, Canadian Pacific and Canadian National railways to assure your product ships on its coordinating vessel. Known for their “We Can Do It” service, the company entered the Warehousing and trans-loading market in 1991, deepening its management team with seasoned logistics professionals and adding extensive transportation services. Today, they offer the security of company-owned trucks, facilities and technology with the flexibility of non-asset services when providing shipping solutions for a growing number of food processors, distributors and traders.

Star Customers of 2012

The only thing we love more than our customers is sharing their success stories. We are constantly on the look out for customers to feature in a case study and eager to allow them to showcase their journey.

Below are just a small few of our customers that have really made a name for their Reliability programs in 2012. We are excited to learn what new stories will come our way in 2013.

 

Cintas has successfully achieved a multi-location roll out over 100 locations. The story was published in Uptime Magazine, where James Wagoner, Regional Field Engineer, was able to share their journey.

The keys to a successful CMMS rollout, says James Wagoner, can be summed up as:

• Tap the field for ideas.
• Encourage ‘positive discontent’.
• Tackle the elephant one part at a time.
• Pick your battles.

Read more here.

 

Run Energy provides operations, maintenance, installation and technical services to the renewable energy and environmental industries. Ian Greig, Run Energy, is not only an outstanding X3 user, but the organization is also recommends and provides eMaint X3 for their customers. 

 

Below are just some of the benefits Run Energy experienced through using X3:

• Achieved ISO 9001 certification - eMaint X3 was vital to the work completion and auditing process for managing calibration and the maintenance of tools and instruments
• Improved productivity with technicians, spending 95% of work time performing tasks
• On-time completion of work orders has increased since "non-compliance" is actively monitored

Read more here.